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At The Keepsake Collective, we take great care in packaging and sending your keepsake items, because we know they hold meaning even before they arrive.
Each order is thoughtfully prepared and typically ships within 3–5 business days of purchase.
Custom orders or made-to-order items may take longer, and these timelines will be clearly noted on the product page.
We offer standard and priority shipping options through USPS, UPS, or FedEx.
Shipping costs are calculated at checkout based on your location and selected delivery method.
Note: Shipping times are estimates and may vary due to carrier delays.
We currently ship within the United States. We hope to expand internationally soon!
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your keepsake’s journey home.
Please double-check your shipping address at checkout. We are not responsible for items lost due to incorrect or incomplete addresses.
If your order is delayed, lost, or arrives damaged, please reach out to us at contact@shopkeepsakecollective.com. We’ll do everything we can to make it right.
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